Customer Relations
1-800-519-1511US · Monday–Friday, 9 a.m.–8 p.m. ET
Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
Published source Source reviewed
COMPANY CONTACT RECORD
CarMax
Customer Service Number
TOLL-FREECOMPANY-PUBLISHED NUMBER
Customer Relations
1-800-519-1511USMonday–Friday, 9 a.m.–8 p.m. ET
Published source Source reviewed
Toll-free in the stated region. Mobile airtime and international charges may apply.
Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
An independent reference. Echelon Contacts is not CarMax’s service team. The company contacts above belong to the named provider. We do not handle or transfer calls.
CHOOSE A DESTINATION
Contact options
Check the purpose and region
before using a contact.
This CarMax reference is arranged around the next contact you may need to make. A lost-property request and a fare question usually require different details. The dates refer to source reviews, rather than a live test of a phone line.
Car buying, selling and shopping
1-833-538-2913US · Monday–Saturday, 9 a.m.–9 p.m.; Sunday, 11 a.m.–10 p.m. local time
Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
Published source Source reviewed
Official contact information
Open the provider’s pagePublished source Source reviewed
Official website
Open the provider’s pagePublished source Source reviewed
EXPERIENCES FROM READERS
CarMax reviews
Loading published reviews…